eBLVD Support Center and HelpDesk 7.5
Free Trial Version
Publisher Description
eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features so help desks and contact centers can achieve increased customer satisfaction while streamlining operations.
As a SaaS-based, hosted service, eBLVD is faster and more cost-effective to deploy and maintain than competing premise-based systems. In addition, eBLVD is a flexible, scalable solution that can grow and change to meet your organization's evolving needs. On-going product updates are provided at no extra charge, and eBLVD does all of the IT work of maintaining the service for you. Plus, you get the advantage of an experienced team providing world-class system reliability, product feature updates, and airtight security, with 100 percent end-to-end SSL encryption.
All customers receive our unlimited-use full featured service for a flat-fee with no hidden costs, server maintenance, IT staff or any other "extra" fees. And you get 24-hour-a-day, 7-day-a-week support from our U.S.-based Global Customer Care department.
How it works:
When your customer needs help, they call in or click on your customizable help link to download a small, self-installing applet. The assigned support agent is notified online, and/or via email or SMS, and they can instantly view the customer's desktop, collect diagnostics, and control the mouse and keyboard from anywhere. During the live support session -- tools such as file transfer, remote sound, remote diagnostics, session recording, and reboot-and-reconnect are available to resolve the customers problem . When the issue is resolved, the applet is un-installed and the agent is ready for the next ticket. It really couldn't be any easier!
About eBLVD Support Center and HelpDesk
eBLVD Support Center and HelpDesk is a free trial software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English. It was last updated on 27 March, 2024. eBLVD Support Center and HelpDesk is compatible with the following operating systems: Windows.
The company that develops eBLVD Support Center and HelpDesk is eBLVD.com. The latest version released by its developer is 7.5. This version was rated by 1 users of our site and has an average rating of 3.0.
The download we have available for eBLVD Support Center and HelpDesk has a file size of . Just click the green Download button above to start the downloading process. The program is listed on our website since 2011-12-13 and was downloaded 145 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the eBLVD Support Center and HelpDesk as malware if the download link is broken.
How to install eBLVD Support Center and HelpDesk on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the eBLVD Support Center and HelpDesk is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
